Syed Zia ur Rahman

– Managing Director at ZITCO Private Limited

An experienced professional with over 20+ years of leadership across the healthcare industry, medical clinics, and business operations, with a specialized focus on general management, facility setup, administration, business development, and strategic growth. I’ve led successful expansions in the healthcare sector growing from single clinic to multi-specialty networks—while ensuring operational excellence and patient satisfaction.

A passionate corporate trainer, keynote speaker, and soft skills coach, certified Trainer from IMPACT and MSME, and Distinguished Toastmaster (DTM) with a public speaking journey that began in 2003. I have delivered impactful training programs and workshops for corporate organizations, colleges, schools, and also served as a keynote speaker at prestigious events including Pravasi Bharatiya Divas (PBD) and various community functions.

My mission is to inspire, lead, and contribute whether in building efficient healthcare ecosystems or empowering individuals through communication and leadership development. I believe in continuous learning, meaningful engagement, and driving transformation through knowledge and service.

Distinguished Toastmaster (DTM)

Keynote Speaker

Soft Skills Coach

Corporate Trainer

Core Strengths

Business Planning

Visionary leader with a proven track record of driving strategic growth and innovation. Skilled in setting clear objectives, empowering high-performing teams, and navigating dynamic market conditions. Committed to delivering customer value, fostering transparency, and ensuring sustainable business success through bold decision-making.

Finance Planning

Strategic leader adept at steering financial planning to drive sustainable growth. Expertise in optimizing budgets, forecasting market trends, and ensuring fiscal discipline. Proven ability to align resources with business goals, maximize ROI, and maintain transparency in financial decision-making.

Business Analysis

Results-driven leader with deep expertise in business analysis, leveraging data-driven insights to fuel strategic decisions. Skilled in identifying market opportunities, optimizing operations, and enhancing competitive positioning. Adept at synthesizing complex data to drive innovation, improve efficiency, and achieve sustainable business growth.

Education and Experiences

Education

Sultan Ul Uloom College of Law (SUCL)

Bachelor of Laws – LLB

Dr. B.R. Ambedkar Open University (BRAOU), Hyderabad

Master of Science – MSc, Psychology

Dr. B.R. Ambedkar Open University (BRAOU), Hyderabad

Master of Arts – MA, Journalism

National Institute of Business Management (NIBM)

Master of Business Administration (MBA), Hospital and Health Care Facilities
Administration/Management

Madurai Kamaraj University

Master of Arts (MA), Public Administration

Sikkim Manipal University – Distance Education

Bachelor of Business Administration (BBA)

Volunteering

Division Director

Toastmasters International

Jul 2015 – Jun 2016 · 1 yr

As Division Director, Division B District 79, Toastmasters International, my job was to lead and support the division through the supervision and support of the area directors. One of my primary goals as division director was to ensure that each club achieves its mission and fulfills its responsibilities to its members. To achieve this, I coordinated division activities, set division goals, and assisted in the training of area and club leaders.

Ambassador

Toastmasters International Convention, Toronto, Canada

Aug 2005 · 1 mo

Volunteer my services as Ambassador at Toastmasters International Convention, Canada, to assist International delegates

Organizations

  • Vision Toastmasters Club
  • Member, Distinguished Toastmaster (DTM)
  • May 2025 – Present
      • I earned the Distinguished Toastmaster (DTM) designation in 2018—the highest recognition in Toastmasters International for leadership and communication excellence. After being an active member since 2003 and completing multiple leadership and speaking roles, I took a short break and have recently rejoined Toastmasters in 2025.

        Now a proud member of Vision Toastmasters Club in Hyderabad, I am restarting my journey with the new Pathways educational program, bringing my experience and enthusiasm into a fresh learning environment focused on modern communication and leadership skills.
  • Hyderabad Toastmasters Club
  • Member
  • Aug 2019 – Mar 2022
  • Junior Chamber International – JCI
  • Associate Member
  • Jan 2020 – Dec 2021
  • Toastmasters International
  • Division Director
  • Jul 2015 – Jun 2016
  • Served as Division B Director, District 79, Toastmasters International, USA
  • India Business Forum (IBF), Riyadh, Saudi Arabia
  • General Secretary
  • Jan 2010 – Dec 2012
  • Served as General Secretary of India Business Forum (IBF), Riyadh, Saudi Arabia.
  • Toastmasters International
  • Area Governor
  • Jul 2010 – Jun 2011
  • Served as Area 22 Governor of Division A, District 79, Toastmasters International, USA.
  • Sand Dunes Toastmasters Club
  • Club President
  • Jul 2005 – Jun 2006


Recommendations

JT Selvan

  • Saifuddin Mohammed
      • Syed Zia ur Rahman is a dedicated professional. He crafted niche for himself and proved his excellent multi-talented skills in various fields. As a dependable and hardworking professional for hospital management, he proved his exemplary skills and climbed the corporate ladder to claim the top most position in a very short span of time. As an eminent speaker and leader, he guided and influenced many budding speakers to achieve top positions in toastmasters fraternity. As the founder editor of www.yahind.com his services and contributions were recognized by many organizations. Zia is a dedicated professional who can drive his team to highest possible level.
  • Jamal Qadri
      • Syed Zia is a profession editor and founder of Yahind.com where he has been delivering his services without losing sight of object strategies. His website has provided huge information to hundreds of thousands Indians, which has been helpful and beneficial as well. Wish him all the best in his future assignments.Jamal Qadri
  • Mohammed Z Nadeem
      • Mr. Syed Zia UR Rahaman a well known name in Expatriates in Saudi Arabia. I know Mr. Zia since last 6 years. Working for Medical Group and running a web Portal for NRIs www.yahind.com as CEO. Got opportunity to attend with him two coerces (Business Development Program and MBA crash course) organized by PICPA Riyadh chapter. Found him very enthusiastic, dedicated, committed, always appreciates feed backs, holding deep analytical skills, Excellent in making and maintaining relationship, always ready if asked for any help, a smiling face in all situations and so many ….
        Wishing him good luck and requesting all to visit YaHind.com.
  • Afifa Jabeen
      • Mr. Zia Ur Rahman’s website YaHind.Com is a wonderful website and is very popular among Indian expatriates in the Kingdom. He is enthusiastic for the immensely important cause of welfare of the Indian expats. I totally support him and wish him all the best.
  • Quraishi
      • Syed Zia is a Player & not a spectator as many in the community tend to be. He is a contributor not just the recipient. he is Humble & knows his job very well. I wish him the best.
  • Mohammed Abdul Muqeet
      • Being an epitome of dedication and hardwork, Mr. Zia’s contribution to the expatriate community through his exemplary work www.Yahind.com is a real inspiration. It is heartening to see it scaling new heights day by day. Encompassing current and informative news and articles, the site really serves its intended purpose. I would recommend strongly the site to others.

        Mr. Zia exemplifies a a true blend of professionalism and humane spirit. I enjoyed working and interacting with him on various professional undertakings.
  • Shuja Mohammed Sheriff
      • Syed Zia is very dedicated person and he is fully involved in selfless and untiring community services. Hats off for his selfless dedication
  • Obaidurr Rahman
      • Mr. Zia is very nice person and true social worker, his contribution to the community is outstanding we all love him , and very perfect in professional live as well.
  • Mohammed Jameel Ur Rahman
      • Being a good friend to mine I know Zia Ur Rahman, simply he is good and Human Hearted.
  • Mohammed Faisal Shaikh
      • Zia has done a noble cause by introducing a website that caters to Indians who are staying in the Middle East. He has spent countless hours during the initial days, working late in the night as well as fulfilling his work and home duties as well.
        Yahind is a great sites for Gulf Expats and I personally support the site and recommend it to others as well. It is current, informative as well as inspiring to all the readers. Kudos to Zia and Yahind Team.
  • Sartaj Shaik
      • Syed Zia’s web site YAHIND.COM is helping expatriates in all over gulf to get information, News & Knowledge! Great Work!!!

Experience

  • Managing Director
  • ZITCO Private Limited
  • May 2016 – Present · 9 yrs 1 mo
  • Hyderabad, India · On-site
      • As Managing Director of ZITCO Private Limited, I lead and oversee the company’s operations across two key sectors: medical and dental import/export and web design and digital marketing. I’m responsible for setting the strategic vision, driving business growth, and ensuring operational excellence across international trade and digital services.

        What I Do:

        Direct and manage international import/export of medical and dental products, ensuring quality, compliance, and timely delivery.

        Lead the company’s digital division, offering web development and performance-driven marketing solutions for clients across various industries.

        Build and nurture strategic partnerships with global suppliers, healthcare providers, and digital clients.

        Oversee financial performance, budgeting, and long-term planning to ensure consistent growth and profitability.

        Foster a high-performing, cross-functional team culture focused on innovation, client satisfaction, and continuous improvement.

        Key Highlights:

        Expanded global distribution network for medical and dental products, entering new markets and streamlining logistics.

        Scaled digital services to attract and retain a growing client base through SEO, branding, social media marketing, and responsive web design.

        Led digital transformation initiatives that improved efficiency and elevated customer experience across both sectors.

        Maintained a strong compliance record in healthcare product standards and international trade regulations.

        At ZITCO, my mission is to blend the precision and trust of healthcare logistics with the creativity and agility of digital marketing — delivering value that lasts.
  • Founder & CEO
  • YaHind.Com · NRIs & Indian News Portal
  • Sep 2000 – Present 24 yrs 9 mos
  • Hyderabad, Telangana, India
      • I founded YaHind.com with a mission to inform, connect, and empower the global Non-Resident Indian (NRI) community through timely, relevant, and culturally rooted news and content. As a dedicated digital news portal, YaHind.com delivers stories that matter to NRIs—covering community updates, diaspora affairs, Indian politics, business, entertainment, and global issues impacting the Indian diaspora.

        What I Do:
        Lead the strategic vision, editorial direction, and overall growth of the platform.

        Oversee digital content strategy, including news coverage, community features, opinion pieces, and multimedia content.

        Build and manage a cross-functional team of journalists, editors, developers, and marketing professionals.

        Drive audience engagement through SEO, social media marketing, newsletters, and targeted content distribution.

        Forge partnerships with diaspora organizations, advertisers, and influencers to expand reach and credibility.

        Key Highlights:
        Built YaHind.com into a trusted NRI news platform serving readers across North America, Europe, the Middle East, and Asia-Pacific.

        Launched specialized content categories tailored to the interests of the Indian diaspora—immigration, culture, entrepreneurship, and more.

        Scaled organic traffic and newsletter subscriptions through data-driven content strategies and user engagement tools.

        Positioned YaHind.com as a bridge between India and its global community, promoting voices and stories often underrepresented in mainstream media.

        At YaHind.com, my goal is to deliver authentic, impactful journalism that resonates with NRIs around the world—keeping them informed, engaged, and connected to their roots.
  • Owner & Managing Director
  • ZITCO Supermarket
  • May 2022 – Jan 2025
  • Jangaon, Telangana, India
  • Founded and managed ZITCO Supermarket, a retail business in Jangaon, overseeing all aspects of operations to ensure profitability and customer satisfaction. Demonstrated entrepreneurial leadership by building the business from the ground up and driving its growth over 2.5 years.
  • Key Responsibilities:
  • Recruited, trained, and managed a team of staff, fostering a customer-centric culture through targeted training programs on customer service excellence.
  • Spearheaded purchasing and inventory management, optimizing supply chain processes to maintain stock levels and minimize costs.
  • Managed financial operations, including maintaining accurate accounts and ensuring compliance with all government licensing and regulatory requirements.
  • Developed and executed marketing and branding strategies to enhance market presence and attract a loyal customer base.
  • Streamlined operational processes to improve efficiency and deliver a seamless shopping experience.
  • Achievements:
  • Successfully established ZITCO Supermarket as a trusted local brand in Jangaon within a competitive retail market.
  • Built a dedicated team through effective recruitment and training, resulting in high customer satisfaction and repeat business.
  • Ensured 100% compliance with government regulations, securing all necessary licenses for uninterrupted operations.
  • Managing Director
  • ZITCO TRADING LLC
  • Mar 2016 – Dec 2018 · 2 yrs 10 mos
  • Dubai, UAE.
      • As the Founder & Managing Director of ZITCO Trading LLC, I lead a Dubai-based trading company engaged in the import, export, and supply of footwear, kitchenware, general merchandise, and medical equipment across the UAE and the broader Gulf region. I oversee the company’s strategic direction, operations, vendor relations, and market expansion.

        Core Responsibilities:
        Manage end-to-end import/export logistics, supplier relations, and procurement for a diverse product portfolio.

        Build partnerships with manufacturers and distributors across Asia, Europe, and the Middle East.

        Ensure regulatory compliance for medical and general products within UAE and GCC standards.

        Lead market research and product sourcing to meet evolving customer and industry demands.

        Oversee all operational functions including sales, marketing, warehousing, and distribution.

        Key Achievements:
        Successfully positioned ZITCO Trading LLC as a reliable supplier for both retail and wholesale customers across the Gulf.

        Diversified the company’s product range to meet high-volume B2B and B2C demands in competitive markets.

        Built a streamlined supply chain that supports rapid fulfillment, product quality assurance, and cost efficiency.

        Expanded the company’s footprint into new regional markets, increasing annual turnover and brand recognition.

        ZITCO Trading LLC is driven by a simple mission: deliver quality, reliability, and value across every product we trade. I take pride in leading a company that supports both everyday consumers and vital industries in the region.
  • Chief Executive Officer
  • Mawyah Group of Clinics
  • Sep 2002 – Feb 2016 · 13 yrs 6 mos
      • As CEO of Mawyah Consultative Clinics, I lead the strategic direction and growth of a prominent healthcare provider in Riyadh. From opening one clinic, I successfully expanded the organization to nine branches, offering multi-specialty services to a growing patient base.

        Key Responsibilities:

        Developed and executed business plans, strategic goals, and budgets, driving expansion from one clinic to nine locations.

        Established and maintained SOPs to ensure consistent, high-quality care and operational efficiency across all branches.

        Managed clinical services, ensuring quality, cost control, and improved service delivery.

        Increased revenue by optimizing operations and reducing unnecessary expenditures.

        Key Achievements:

        Spearheaded the expansion of clinical services, introducing new specialties and health packages to meet patient needs.

        Drove patient engagement through awareness programs, health talks, and CMEs, enhancing community involvement.

        Built a high-performing team, aligning staff with the organization’s goals through training, development, and team-building initiatives.

        At Mawyah Consultative Clinics, my focus is on delivering quality care while expanding our reach and enhancing patient experiences across Riyadh.
  • Executive Director
  • Consultative Medical Clinics
  • Oct 1994 – Aug 2002 · 7 yrs 11 mos
      • As Executive Director of Consultative Medical Clinics, I am responsible for overseeing the day-to-day operations and strategic growth of a network of healthcare facilities in Riyadh. What began as one clinic has now expanded to five super-specialty clinics across various locations in the city. I manage both clinical and administrative teams, focus on optimizing patient care, and ensure operational efficiency while supporting long-term expansion goals.

        Key Responsibilities:

        Lead operational management of the clinic network, ensuring high-quality service delivery, patient satisfaction, and financial success.

        Develop and execute business plans, budgets, and performance metrics to align with the overall objectives of the clinics.

        Ensure the clinics adhere to regulatory standards while continuously improving healthcare delivery and clinical service quality.

        Cultivate strong relationships with patients, healthcare staff, and external partners to enhance the reputation and offerings of the clinics.

        Implement effective cost-control strategies and optimize operational workflows to boost efficiency and profitability.

        Key Achievements:

        Spearheaded the expansion of services, growing the clinic network from one to five super-specialty clinics in key locations in Riyadh.

        Enhanced operational efficiency by implementing streamlined workflows and reducing costs, leading to a significant increase in service capacity.

        Led successful recruitment, training, and development programs that improved staff productivity and job satisfaction.

        As Executive Director, my focus remains on maintaining the highest standards of care, driving operational excellence, and leading initiatives that foster growth and improve the patient experience.
  • Computer Programmer
  • Al-Jazira Plains Est.
  • Sep 1990 – Sep 1994 · 4 yrs 1 mo
  • Riyadh, Saudi Arabia
      • As a Computer Programmer at Al-Jazira Plains Est., I was responsible for developing and maintaining software solutions tailored to the operational needs of a pharmaceutical company. I primarily worked with COBOL to design and implement core business systems that improved efficiency and accuracy in day-to-day operations.

        Key Contributions:

        Developed a comprehensive Inventory Management System to streamline stock tracking, order processing, and inventory control across departments.

        Designed and implemented a fully functional Payroll and HR Management System, automating employee records, salary calculations, benefits tracking, and leave management.

        Collaborated closely with end-users to gather system requirements and ensure software met real-world business needs.

        Maintained and optimized COBOL-based programs to enhance performance and adapt to evolving organizational demands.

        This role laid a strong foundation in enterprise-level software development and gave me practical experience in building robust, business-critical systems from the ground up.
  • EDP Supervisor (Promoted from Computer Operator)
  • Modern Computer Services
  • Jan 1988 – Aug 1990 · 2 yrs 8 mos
  • Hyderabad, Telangana, India
      • I began my career at Modern Computer Services as a Computer Operator and was later promoted to EDP (Electronic Data Processing) Supervisor. In this role, I was responsible for managing data processing operations and ensuring data accuracy and quality for a wide range of clients across Hyderabad.

        Key Responsibilities:

        Performed data entry, conversion, and processing tasks, including transferring data from disk formats to printed output (type conventions).

        Supervised data entry teams and ensured timely and accurate database updates.

        Conducted thorough data validation and error correction to maintain high standards of data integrity.

        Coordinated with major clients in Hyderabad to deliver reliable and customized data processing services.

        This role provided me with foundational experience in data systems management, quality assurance, and client coordination in a fast-paced technology services environment.